At Shopy.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit or interact with Shopy.lk, we may collect the following information:

Personal Information: Name, email address, phone number, billing/shipping address, etc.
Payment Information: Credit/debit card details, bank information (processed securely via third-party payment gateways).
Device & Log Information: IP address, browser type, operating system, referring URL, pages visited, and access times.
Cookies: Small files stored on your device to help us remember your preferences and improve your experience.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders
To communicate with you regarding orders, promotions, or inquiries
To personalize and enhance your shopping experience
To improve website performance and functionality
To prevent fraudulent activities and ensure secure transactions
To comply with legal obligations

3. Cookies and Tracking Technologies

Shopy.lk uses cookies and similar technologies to:

Keep you logged in
Remember your cart and preferences
Analyze site usage and improve functionality
Serve personalized advertisements (if applicable)

You can manage your cookie preferences through your browser settings.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share data with trusted third parties to provide services such as:

Payment processing
Delivery and logistics
Marketing and analytics
IT and customer support

All third parties are required to use your information only for the purpose of providing these services and are bound by confidentiality agreements.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes encryption, firewalls, and secure payment gateways.

However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Access and view the personal data we hold about you
Request correction of inaccurate or outdated information
Request deletion of your account and personal data (subject to legal obligations)
Opt out of marketing communications at any time

To exercise these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Shopy.lk does not knowingly collect data from individuals under the age of 13. If we discover we have unintentionally collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be notified via email or a notice on our homepage.

Effective Date: [Insert Date]

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

? Email: [email protected]
? Phone: +94706759759

Privacy Policy