Terms and Conditions

Welcome to Shopy.lk. By using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

• Shopy.lk is operated in Sri Lanka and complies with all applicable local laws.

• These Terms and Conditions govern the use of the website and the purchase of any products or services from Shopy.lk.

• We reserve the right to modify these terms at any time without prior notice. Continued use of the site means you accept any updates or changes.

2. Eligibility

• To use our services, you must be at least 18 years of age or have the permission of a parent or guardian.

• You agree to provide accurate, complete, and current information when registering or placing an order.

3. Orders and Payment

• All orders placed through Shopy.lk are subject to acceptance and availability.

• Prices are listed in Sri Lankan Rupees (LKR) and include applicable taxes unless otherwise stated.

• Payment can be made via credit/debit cards, bank transfers, cash on delivery (COD), or other methods provided on the website.

• Shopy.lk reserves the right to cancel any order at its sole discretion (e.g., in case of pricing errors, stock unavailability, or suspicious activity).

4. Delivery

• We deliver across Sri Lanka. Delivery times may vary based on location and availability.

• Standard delivery is typically within 2–7 business days unless otherwise communicated.

• Delivery charges may apply and will be shown during checkout.

5. Returns and Refunds

• Returns are accepted within 7 days of delivery, provided the item is unused, in original packaging, and with all tags intact.

• Certain items like personal care products, perishables, and undergarments are non-returnable.

• Refunds will be processed based on the payment method used. Please allow 5–14 business days for processing.

• For more information, please visit our Returns & Refund Policy.

6. Product Descriptions

• Shopy.lk makes every effort to ensure product descriptions and images are accurate.

• However, we do not guarantee that all product details are error-free, complete, or current. In case of any discrepancy, please contact us before making a purchase.

7. User Conduct

• You agree not to misuse the website or its services (e.g., spreading malware, impersonation, spamming, etc.).

• Any illegal or fraudulent use of Shopy.lk will result in immediate termination of access and may lead to legal action.

8. Intellectual Property

• All content on Shopy.lk (text, images, logos, designs) is the property of Shopy.lk or its content suppliers and is protected under copyright laws.

• You may not reproduce, modify, or use any content without written permission.

9. Limitation of Liability

• Shopy.lk shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or purchase of products.

• While we ensure a secure and smooth experience, we cannot guarantee uninterrupted access or error-free functionality.

10. Governing Law

• These Terms are governed by and construed in accordance with the laws of Sri Lanka.

• Any disputes will be subject to the exclusive jurisdiction of the courts of Sri Lanka.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

? Email: [email protected]
? Phone: +94706759759